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Easy2Siksha
"Hello! This is Sujata. May I speak with the manager, please? I would like to inquire about
booking three rooms for two nights."
Step 4: Speaking with the Manager
When the manager comes on the line, be clear and concise in expressing your request.
Provide the necessary details, such as the dates of your stay, the number of rooms you
need, and any specific requirements or preferences.
• Example:
"Hello, this is Sujata. I'm interested in booking three rooms at the Ritz Hotel for two
nights. The dates I have in mind are [insert dates]. Can you help me with that?"
Step 5: Check Availability and Rates
Ask the manager if the hotel has availability for the specified dates and inquire about the
rates. It's also a good idea to ask if there are any special promotions or discounts available.
• Example:
"Do you have availability for three rooms on [insert dates]? Also, could you please let
me know the rates for those nights? Are there any special promotions or discounts
currently available?"
Step 6: Confirming Details
Once you have the necessary information, confirm the details of your booking. This includes
the number of rooms, the dates of your stay, and the total cost. If there are any additional
details or requirements, make sure to discuss them during this step.
Example:
"Just to confirm, I would like to book three rooms for two nights on [insert dates]. Could you
please provide me with the total cost, including any taxes or fees? Also, are there any
specific details I should be aware of?"
Step 7: Provide Contact Information
Give the manager your contact information, including your full name and a phone number
or email address where they can reach you for any further communication or in case there
are updates regarding your booking.
• Example:
"Great! My name is Sujata. You can reach me at [insert phone number] or [insert
email address]. Please feel free to contact me for any further details or updates
regarding the booking."
Step 8: Payment and Confirmation
Ask about the hotel's payment process and inquire whether they need a deposit or credit
card information to secure the booking. Once the payment details are sorted, ask for a
confirmation of your reservation, either through email or a confirmation number.